Effective Friday, April 2, 2021, Mather Hospital is instituting limited visitation.

  • Visitation hours will be from 3pm-6pm every day
  • Patients may have up to two visitors but only one is allowed at the bedside at any given time.
  • Inpatient visitation is only allowed in non-COVID med/surg units, critical care units, adolescent psych and Transitional Care Unit
  • Exceptions will only be made for extenuating circumstances* as determined by hospital staff

We will be allowing an adult to accompany a patient during their visit to Mather in our outpatient/same day procedure areas and in our emergency room. The visitor will only be allowed to stay with the patient during the intake and discharge process. Exceptions will only be made in extenuating circumstances* as determined by hospital staff.

Additionally, all visitors must adhere to the following policies and practices:

  • Visitors must undergo symptom and temperature checks upon entering the facility
  • Visitors must wear face coverings at all times
  • Visitors may be provided with and asked to wear additional appropriate personal protective equipment as recommended by CDC guidelines and hospital policy
  • Visitors must remain in the patients room during the duration of their visit except when directed by Mather staff to leave during aerosol generating procedures or other procedures during which visitors are usually asked to leave
  • Visitors will not be allowed to wait in the cafeteria or in any lobby areas. Exception, if someone is accompanying someone for a same day procedure and the lobby is the designated waiting area.
  • Visitors who fail to wear a mask and other PPE as required will be asked to leave the facility and escorted out by security if necessary

Mather Hospital reserves the right to suspend visitation at any time when warranted.

 *Circumstances involving end of life situations or for patients with intellectual, cognitive or developmental disabilities

We encourage visitors to remain closely connected to their loved ones through virtual visual means such as Skype or FaceTime.

Please also refer to New York State travel advisory requirements here.  Visitors must also adhere to these criteria.

Thank you for your efforts to contain the spread of COVID-19.

Mather Hospital recognizes the importance of the support provided to our patients by family and friends. When no health issue prevents us, we offer open visiting hours to patients on Medical/Surgical floors, Telemetry, ICU, CCU and the Transitional Care Unit. All visitors to patients on these units enjoy full and equal visitation privileges consistent with the patient’s preference. Mather Hospital is committed to providing an environment that recognizes the uniqueness of each individual, with respect to race, gender, age, cultural background, socioeconomic status, ethnicity, sexual orientation, gender identity, disability, religion and/or any other types of diversity.

Northwell Health is dedicated to providing leading-edge health care and world-class resources that meet the needs of the lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual or allied (LGBT/LGBTQIA+) community. To learn more, click here.

There may be occasions when visiting will be restricted based on the needs of the patients and safety considerations for all patients. Such situations may include:

  • The need to provide periods of rest and privacy for the patient and other patients that may be in their shared room.
  • The need to address infection control issues.
  • The need to provide time for diagnostic testing or when the patient is undergoing care interventions.
  • When visitation may interfere with the care of other patients.
  • Court order that prohibits visitation.
  • Behavior presenting a direct risk or threat to the patient, hospital or others in the immediate environment.