Due to concerns about the increase of novel coronavirus (COVID-19) in our communities, we are suspending patient visitation effective immediately (November 24, 2020)

All visitation within Mather Hospital including the Emergency Department and Transitional Care Unit (TCU) is suspended with the exception of:

  1. Patients for whom a support person has been determined to be essential (medically necessary) to the care of the patient including patients with intellectual and/or developmental disabilities and patients with cognitive impairments, including dementia.
  2. Patients in imminent end-of-life situations may be permitted one family member and/or legal representative at a time, as a support person at the bedside. The Department of Health defines imminent end-of-life situations as a patient who is actively dying, where death is anticipated within less than 24 hours.
  3. Pediatric visiting in Emergency Department is limited to one parent/guardian.
  4. Adolescent Psychiatry visiting is limited to one parent/guardian between 3:30pm – 4:30pm and 6:30pm – 7:30pm.

Those visitors who meet these exceptions listed previously, must also meet the following:

  • Visitors must be 18 years of age or older, have not been potentially exposed to someone with COVID-19, and be screened for symptoms (cough, shortness of breath, fever, etc.).
  •  Visitors are to wear appropriate personal protective equipment (PPE), i.e. mask, gown, and gloves while in the patient area/room.
  •  Failure to agree to wear appropriate PPE will not be permitted.
  •  Visitors will be asked to stay in the patient room throughout the visit. When leaving the area/room visitors will remove PPE, perform hand hygiene, and exit the hospital.
  •  Visitors should not be present in the room/area during aerosol-generating procedures.

We encourage visitors to remain closely connected to their loved ones through virtual visual means such as Skype or FaceTime.

Please also refer to New York State travel advisory requirements here.  Visitors must also adhere to these criteria.

Thank you for your efforts to contain the spread of COVID-19.

Mather Hospital recognizes the importance of the support provided to our patients by family and friends. When no health issue prevents us, we offer open visiting hours to patients on Medical/Surgical floors, Telemetry, ICU, CCU and the Transitional Care Unit. All visitors to patients on these units enjoy full and equal visitation privileges consistent with the patient’s preference. Mather Hospital is committed to providing an environment that recognizes the uniqueness of each individual, with respect to race, gender, age, cultural background, socioeconomic status, ethnicity, sexual orientation, gender identity, disability, religion and/or any other types of diversity.

Northwell Health is dedicated to providing leading-edge health care and world-class resources that meet the needs of the lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual or allied (LGBT/LGBTQIA+) community. To learn more, click here.

There may be occasions when visiting will be restricted based on the needs of the patients and safety considerations for all patients. Such situations may include:

  • The need to provide periods of rest and privacy for the patient and other patients that may be in their shared room.
  • The need to address infection control issues.
  • The need to provide time for diagnostic testing or when the patient is undergoing care interventions.
  • When visitation may interfere with the care of other patients.
  • Court order that prohibits visitation.
  • Behavior presenting a direct risk or threat to the patient, hospital or others in the immediate environment.

Valet Parking at Mather Hospital, visiting hours and informationFree Valet Service:

Free valet parking is currently available for all patients and visitors.