Effective Monday, August 23, 2021:

All visitors are required to show proof of a full COVID-19 vaccination or a negative PCR test with a specimen date within 72hours of patient visitation.


For patients NOT on COVID precautions: 

  • Medical/Surgical and Critical Care units: Visitation is from 1pm–7pm every day. One visitor at a time. Two per day.
  • Behavioral Health units: Visitation is 6:30pm-7:30pm. One visitor at a time. One per day.
  • Outpatient testing procedures for patients (radiology, laboratory, physical therapy, wound treatment, etc.) – proof of COVID-19 vaccination or a negative PCR/antigen test not required.

For patients on COVID precautions:

Visitation is suspended, with certain exceptions.

    1. All visitors will be screened for symptoms (fever, sore throat, runny nose, cough, shortness of breath, muscle aches, or diarrhea) and conduct a temperature check prior to entering the clinical area and every twelve hours thereafter for the remainder of their presence at the bedside. Visitors will be asked to leave the facility if they have symptoms or a temperature greater than 100° F.
    2. Any visitor with known exposure to COVID-19 during the past 14 days will not be permitted to visit regardless of their vaccination history or a history of COVID-19 in the past 90 days.
    3. All visitors are asked to perform meticulous hand hygiene and wear a hospital issued procedural mask throughout the visit.
    4. Visitors are asked to stay in the patient room throughout the visit except during aerosol- generating procedures or other procedures which visitors are usually asked to leave.
    5. Visitors are required to wear appropriate personal protective equipment (PPE), e.g., gown, gloves, procedure mask, and eye protection (if available) while in the area/room based on the patient’s diagnosis. When leaving the area/room visitors will remove PPE (except mask), perform hand hygiene, and exit the hospital. The mask can be removed after exiting the building. Visitors may be provided with or asked to wear additional appropriate PPE, depending on the patient diagnoses as per facility guidelines.
    6. Any visitor who fails to agree to wear a procedure mask and other required PPE will be asked to leave the facility.
    7. If the support person or visitor had a past positive COVID-19 test and is >10 days and ≤ 90 days of a COVID-19 test result and is afebrile for at least 24 hours with improving symptoms, visitation will be permitted.

Note: Irrespective of self-quarantine, all domestic and international travelers must monitor symptoms daily upon arrival to New York through day 14.

Exceptions to this policy will only be made for extenuating circumstances* as determined by hospital staff such as circumstances involving end of life situations or for patients with intellectual, cognitive or developmental disabilities.


Mather Hospital reserves the right to suspend visitation at any time when warranted.

We also encourage visitors to remain closely connected to their loved ones through virtual visual means such as Skype or FaceTime.

Mather Hospital recognizes the importance of the support provided to our patients by family and friends. When no health issue prevents us, we offer open visiting hours to patients on Medical/Surgical floors, Telemetry, ICU, CCU and the Transitional Care Unit. All visitors to patients on these units enjoy full and equal visitation privileges consistent with the patient’s preference. Mather Hospital is committed to providing an environment that recognizes the uniqueness of each individual, with respect to race, gender, age, cultural background, socioeconomic status, ethnicity, sexual orientation, gender identity, disability, religion and/or any other types of diversity.

Northwell Health is dedicated to providing leading-edge health care and world-class resources that meet the needs of the lesbian, gay, bisexual, transgender, queer or questioning, intersex, and asexual or allied (LGBT/LGBTQIA+) community. To learn more, click here.

There may be occasions when visiting will be restricted based on the needs of the patients and safety considerations for all patients. Such situations may include:

  • The need to provide periods of rest and privacy for the patient and other patients that may be in their shared room.
  • The need to address infection control issues.
  • The need to provide time for diagnostic testing or when the patient is undergoing care interventions.
  • When visitation may interfere with the care of other patients.
  • Court order that prohibits visitation.
  • Behavior presenting a direct risk or threat to the patient, hospital or others in the immediate environment.