Mather Hospital has earned a five-star rating for superior clinical outcomes and outstanding patient experience from the Centers for Medicare & Medicaid Services.
What does the five-star rating mean? The CMS five-star rating serves as a benchmark for the quality of care provided by hospitals across the United States. This rating system assesses and compares hospitals based on a range of performance measures, enabling patients and their families to make informed decisions about their healthcare choices. Achieving a five-star rating reflects Mather’s commitment to excellence in clinical outcomes, patient experience, and safety standards.
Why it’s important: The five-star rating is a testament to our hospital’s unwavering commitment to delivering exceptional care and unparalleled patient experience. This recognition from CMS reinforces our dedication to maintaining the highest standards of health care, inspiring us to continually improve and innovate our services.
How was this five-star rating earned? At Mather Hospital, our journey towards this prestigious rating began with a collective vision to redefine healthcare excellence. It was through the tireless efforts of our dedicated medical professionals, skilled nursing staff, and support teams that we were able to achieve this remarkable milestone. Here are some key factors that contributed to our five-star rating:
- Clinical excellence: Our medical team consists of highly trained specialists who employ the latest advancements in medical evidence and technology-based practices to provide the best patient care.
- Patient-centric approach: We place the patient at the heart of everything we do. Our compassionate and caring environment is based on providing each individual with personalized attention and support throughout their healthcare journey.
- Safety protocols: We prioritize patient safety with stringent protocols and continuous quality improvement initiatives, minimizing risks and building a secure healthcare environment.
- Positive patient experiences: Our commitment to enhancing patient experiences is reflected in the warm and welcoming atmosphere of our hospital, as well as our focus on open communication and active patient engagement.
- Community engagement: We actively collaborate with our community, seeking to understand their needs and concerns, and tailoring our services accordingly.
Our five-star rating validates our unwavering dedication to providing exceptional health care. We are grateful for the trust our patients and their families place in us, and we will continue to strive for excellence in everything we do.