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A Message from the President

Summer, 2013

Mather Hospital’s vision to become the best community hospital in New York State is a long-term goal, a marathon rather than a sprint. It requires dedication and commitment to staying the course in order to achieve our goal.

To this end, we are involved with three hospital-wide efforts that together will help us remain a highly regarded, financially secure institution.

The first is our Voyage to Excellence, the ongoing, hospital-wide effort to transform our culture to become the best community hospital in New York State. Mather’s Voyage is based on the four “pillars” of People, Service, Quality and Safety, and Innovation and Growth. We try to relate every endeavor at Mather back to supporting these pillars.

The second is our Magnet® recognition by the American Nurses Credentialing Center (ANCC), which we achieved on June 18. If you haven’t yet seen the video of that moment when we received the call from the ANCC, I invite you to view it on our Intranet or Mather Hospital’s YouTube page. It was, as I said at the time, one of the most exciting moments I’ve experienced in all my years as president.

The Magnet Recognition Program® recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice. Developed by ANCC, Magnet® is the leading source of successful nursing practices and strategies worldwide. This is a major step on realizing our vision.

The third effort is the initiative we are doing with guidance from Caldwell Butler & Associates, which is designed to help place us on more solid financial footing by identifying and eliminating waste, duplication and inefficiencies as well as supporting areas of growth. Every department is required to come up with improvement goals by operating more efficiently, collaborating with other departments, rethinking how things are done to save expenses or increase revenue, and doing them rapidly, testing them, and making appropriate changes as needed.

I am confident that together, we can go the distance to achieve our vision.

People

Congratulations to Christine Livreri, CPA, named Assistant Vice President for Financial Planning; Kelly Mullane, promoted to Director of Patient Access; and Katherine Sterner, our new Director of Volunteer Services.

My thanks also to all of our employees honored at the Service Awards Dinner for their years of service to Mather. It is always a pleasure to acknowledge the efforts of those who have been part of the Mather family for years or even decades.

Service

Patient Access has moved into its new offices off the front lobby, a space formerly occupied by Social Work. The move was made to ensure greater patient privacy than was available in the glass offices in the lobby.

Thank to our Volunteers who reached the three million service hours mark in May and to our Auxiliary who presented the hospital with a check for $221,000 at their recognition reception this past spring. These individuals are true hallmarks of service in our organization.

Quality & Safety

Mather again received the top “A” Hospital Safety Score from The Leapfrog Group, an independent national nonprofit focused on initiating breakthrough improvements in the safety, quality and affordability of healthcare for Americans. We were one of five Long Island hospitals to receive the top score in Leapfrog’s latest ranking of 148 New York State hospitals. This is the third Leapfrog survey for which we have received the top “A” score.

Our Sleep Disorders Center was granted reaccreditation by the American Academy of Sleep Medicine (AASM) to perform in-lab sleep studies as well as out-of-center testing. The Sleep Center adheres to the strict performance standards set forth by the AASM ensuring the highest quality of patient care while enhancing the awareness of sleep as an important element for health, public safety and the quality of life.

Innovation & Growth

Mather’s cafeteria is now Meatless on Mondays for breakfast, lunch and dinner! By going meatless just once a week, you may reduce your risk of preventable chronic conditions including cancer, cardiovascular disease, diabetes and obesity. Going meatless also has environmental benefits by reducing the energy and resources required to process meat. Our Food and Nutrition Department has created delicious new menu items for Meatless Mondays.

On the horizon, the Recruitment and Retention Council is working on developing a School Support System for the members of the Nursing Department who are or have been enrolled in a program to advance their education. The purpose of the System is for our staff to be able to network with each other, share knowledge and resources while continuing their education.

Mather is forming a collaborative network of Doctors of Chiropractic. The goal is to better coordinate and manage patient care through education, engagement and outreach.

In the latter half of the year, we hope to be proceeding with our building project and CyberKnife and introduce a new Lung Cancer Screening Program. Look for information on all of these in the months to come.

Like marathon running, success in healthcare has much to do with both pacing and perseverance!