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75 North Country Road, Port Jefferson, NY 11777 • 631.473.1320

Lifeline Personal Help Service

LifelineThanks to Lifeline, people just like you are continuing to live at home.

Thanks to Lifeline, people just like you are continuing to live at home.

No one wants to leave the home they love. Your family and friends know how much it means to you to continue doing things for yourself They just want to feel that you're safe, that someone's looking out for you, that help will be there for you if and when you need it.

That's why, in 1974, Dr. Andrew S. Dibner developed Lifeline personal emergency response service. Lifeline enables you to continue living your life the way you're most comfortable living it. At - home. On your own. Without fear of becoming a burden to the people you love.

But before we explain how the service works, we'd like to share a story with you. It's the story of Marie and the circumstances that led her to become a Lifeline subscriber.

Marie is eighty-two years old, still does her own grocery shopping, housekeeping, and cooking. She loves gardening, but because severe arthritis prevents her from doing much planting outdoors, Marie has everything from philodendrons to ferns to one cherished orchid growing in her home.

One morning, while reaching over to water a Swedish ivy; Marie experienced a wave of dizziness, lost her balance, and ended up with a broken hip. Luckily, a friend of Marie's stopped by to visit that morning and found her in time.

Even though Marie recovered from the experience without complications, it made her realize how fortunate she was; the next time, her friend might not be there. That thought alone was enough to make Marie decide she should have a way to quickly and easily get help if she needs it.

Today, Marie is a Lifeline subscriber; for life.

One Press of the button signals help, instantly.

Twenty-four hours a day. Every day of the year.

Personal Help Button worn as a pendant

Any time of day or night, when you need help, you simply press the Personal Help Button. Pressing the button activates a small in-home unit, called a Communicator; which then automatically dials the Lifeline Response Center, located in Mather's Emergency Room.

In about a minute, a Lifeline monitor responds to you.

If you say you need assistance, your monitor will send appropriate help. That may mean dispatching an a ambulance. It may mean calling the fire department, or the police if you hear suspicious noises. It may simply

mean calling your next door neighbor who can come over to check on you.

So much security; so easy to get started.

Of course, we realize you have questions about Lifeline service that you'd like to have answered. We've answered some important questions, right here.

When you press the button for help, how do we know your special needs?

You're never a stranger when you call Lifeline.

When you begin the Lifeline service, one of the first things you do is provide us with information about yourself: your address, physical limitations, allergies, the phone number of nearby neighbors, family members, your physician, the ambulance, police and fire departments. That's so the instant the Response Center receives your call, a trained monitor has instant access to that information.

What if you press the button and you can't speak; what happens then?

You don't have to say a word to ask for help.

Even if you can't make voice contact with Lifeline, your monitor knows the procedure. He or she will call one of your neighbors or nearby relatives - people we call Responders - who agreed at the start of the service to come to your home to provide immediate help.

What if you're taking a bath and suddenly need help?

You can wear your Personal Help Button anywhere within your home.

You see, we realize that much of our value depends upon you wearing your Personal Help Button all the time. So we made it small and unobtrusive, even attractive. We made it light weight. We made it comfortable. And we made it completely waterproof. So that you can wear it even in the shower or bath.

How much does Lifeline cost?

You'll be surprised how inexpensive peace of mind can be.

In thousands of communities across the United States and Canada, people are enjoying the safety and peace of mind Lifeline offers. When you subscribe to Lifeline, you pay a low, one-time sign-on fee, plus a monthly monitoring fee. Call your local Lifeline provider to find out how reasonable the monthly cost is. There's no need to make a long-term commitment, Lifeline can be discontinued at any time. It's that simple and straightforward.

Slimline Personal Help Button worn on your wrist

Are there any other benefits to having the Lifeline service?

There's so much more to Lifeline.

Having Lifeline in your home puts you that much closer to a number of features designed to make your life easier. On Communicator models with the RSVP feature, you don't have to rush to answer a ringing phone. You simply press your Personal Help Button and talk through your Communicator.

With Lifeline's Battery Back-up Protection, you don't have to feel vulnerable or afraid if your electricity goes out. Your equipment keeps on working for up to eight hours.

Plus with Lifeline, you have the confidence of knowing you're relying on the oldest and largest personal emergency response service in the industry. Over the past 20 years, millions of subscribers have relied on Lifeline to meet one of their greatest needs.

That need is the same as yours. To remain independent in your own home.


For More Information on Lifeline, contact Ms. Fran Berg, Mather Hospital Lifeline Program Coordinator at 631-473-1320, Ext. 4028


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